Melton’s Quest for Quality: Why Your Vote Matters
At Melton Truck Lines, we pride ourselves on delivering more than just freight. Every shipment we handle reflects our dedication to safety, on-time performance, and exceptional customer service. That’s why we’re excited to share more about our Quest for Quality campaign for 2025, and more importantly, how your vote can make a difference!
What is the Quest for Quality Award?
For over 40 years, Logistics Management Magazine’s Quest for Quality award has helped set the bar in the transportation and logistics industry for high quality services. It’s one of the most important measures of customer satisfaction and performance excellence across many markets.
Why? Because it’s voted on by the people who matter most: you, the customer!
Quest for Quality winners are selected based on direct customer feedback in five key areas:
- On-Time Performance
- Value
- Customer Service
- Equipment & Operations
- Information Technology
This award isn’t about having the most marketing hype or the best brochures; it’s earned by consistently delivering outstanding results to shippers like you.
The research for these categories is conducted over a 6-month period, and is by invitation only, allowing those who’ve worked with these service providers to voice their opinions to ensure the award is given to the companies who deserve it most.
Why Should the Quest for Quality Award Matter to You?
As a customer in the fast-paced lanes of the transportation industry, you need reliable partners around every corner.
The Quest for Quality award acts as an industry benchmark, helping you identify carriers who deliver, not just on time, but on their promises as well.
When you see a carrier recognized through Quest for Quality, it tells you:
- They prioritize your freight
- They are proven performers in safety, timeliness, and service
- They have the infrastructure and technology to keep your shipments moving efficiently
An award-winning carrier reduces your risks, simplifies your job, and gives you the confidence to focus on the core of your business instead of worrying about your shipping provider.
Why Should You Vote for Melton Truck Lines?
At Melton, we don’t just aim for quality- we pride ourselves on the level of service we provide each and every customer. Here are some benefits of working with Melton that we’re proud to offer:
- 98% On-Time Delivery Rate: We understand how critical timing is in your supply chain. We deliver thousands of loads each year and maintain a 98% on-time delivery rate.
- Best-in-Class Equipment and Staff: Our late-model, meticulously maintained flatbed fleet, and professionally trained talent ensures your cargo arrives safely and securely.
- Full-Service Freight Solutions for You: Our customer service team is here 24/7, with personalized support that aims to go above and beyond, even if your freight needs go beyond flatbed.
- Proven Safety Commitment: Our drivers are well-trained, professional, and safety focused. Our securement training process ensures our drivers can safely handle any kind of freight that Melton ships, minimizing any risk of damage.
- Technology That Works for You: Melton prioritizes real-time tracking, seamless communication, and transparency throughout every load, so you always know what’s happening with your shipments.
How Can You Vote for Melton Truck Lines?
Voting is quick and easy, and it makes a world of difference.
If you’ve shipped with Melton Truck Lines in the past year and are subscribed to Logistics Management Magazine, you have the chance to be selected by Logistics Management to cast your vote in the 42nd annual Quest for Quality survey!
Here’s how:
- Check your email. If selected, customers receive an invitation directly from Logistics Management if you’re already subscribed to Logistics Management Magazine.
- Didn’t get an email? Double check to see if you’re subscribed. If not, visit Quest for Quality Survey to subscribe.
- Vote for Melton Truck Lines in the Truckload: Industrial and Heavy-Haul Carriers
Your vote not only recognizes our efforts but helps others in the industry find a trusted partner they can rely on.
Every shipment you entrust to Melton motivates us to raise the bar higher. We appreciate your business, and we’re grateful for your vote in the Quest for Quality awards.
Together, we’ll keep raising the standard of quality in transportation.
Thank you for choosing Melton Truck Lines!